Bj77a Privacy Policy — How Your Information Is Kept Safe

Some information is collected when you create an account on bj77a and as you use the platform. This falls into two categories — what you provide directly and what is collected automatically.

What you provide directly:

• At registration: full name, mobile number or email address, and date of birth.
• Identity verification details: national ID or passport information (required only for high-value transactions).
• At the time of payment: your mobile banking number (bKash, Nagad, or Rocket).
• During support: any messages or information you send us.

What is collected automatically:

• IP address and device information (for anti-fraud protection).
• Browser type, operating system, and screen resolution.
• A log of which pages you visited on the platform and how long you spent on each.
• Gaming history and transaction records.

Bj77a uses the information you provide only for specific purposes. The main reasons your data is used are:

• To create your account, verify your identity, and ensure secure login.
• To process deposits, withdrawals, and other financial transactions.
• To accurately distribute bonuses and promotions and prevent misuse.
• To respond to your support requests and resolve any issues you encounter.
• To ensure platform security and detect fraudulent activity.
• With your consent, to keep you informed about new offers and promotions.

If you no longer wish to receive marketing messages, you can opt out at any time from your account settings or by contacting support.

Bj77a may share limited data in certain specific situations, but any such sharing is always controlled and purpose-bound.

• Payment Providers: Limited information is exchanged with bKash, Nagad, or Rocket solely to verify transactions. This data is used exclusively for that specific transaction.
• Game Providers: Only technical session data is shared with game studios such as PG Soft, Jili, and Evolution — no personal identity information is disclosed.
• Legal Obligation: We may be required to disclose certain information in order to comply with a court order or government directive.
• Anti-Money Laundering: We are legally required to report suspicious transactions to the relevant authorities as part of our commitment to preventing financial crime.

Bj77a does not retain your data longer than necessary. Each type of data has its own retention period:

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are kept for up to 5 years after account closure — this is a legal requirement.
• Support chat history is typically retained for up to 2 years.
• Personal data associated with cancelled or inactive accounts is deleted after 3 years, though certain records may be retained to meet legal requirements.

If you request deletion of your data, bj77a will verify the request and fulfill it to the fullest extent possible within legal obligations. Data deletion requests are typically processed within 30 business days.

Bj77a uses multiple layers of security to protect your information — not just as a promise, but enforced at the technical level.

• All data transfers are protected by 256-bit TLS/SSL encryption — the same level of security used by banking websites.
• Sensitive data stored on our servers — such as passwords — is kept in hashed form, meaning the original values are never visible to anyone.
• If any unusual login activity is detected on your account, an automated alert will be sent to you immediately.
• You can add an extra layer of security to your account by enabling two-factor authentication (2FA).
• Our security team conducts regular system reviews and vulnerability assessments.

Bj77a's website and app use cookies and similar technologies. Cookies are small files stored in your browser that make your next visit smoother. They do not steal personal information.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Preference Cookies: To remember your language settings and other personal preferences.
• Analytics Cookies: To understand usage patterns for platform improvement.

You can disable cookies through your browser settings, though doing so may affect certain features of the platform. The app uses its own local storage instead of browser cookies — giving you even greater control.

Bj77a believes you should have full control over your own data. That's why you have the following rights:

• Right to Access: You can submit a request to view any personal information we hold about you.
• Right to Rectification: If any of your information is incorrect, contact support to have it corrected.
• Right to Erasure: You may request the deletion of any data we hold that is not required for legal or compliance purposes.
• Right to Opt Out of Marketing: You can opt out of marketing messages at any time.
• Right to Portability: You can request a copy of your personal data in a structured, portable format.

To exercise this right support@bj77a.clickEmail us or reach out via live chat. bj77a typically responds within 15 business days.

Bj77a may update this Privacy Policy from time to time. When changes are made:

• Updated versions will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, you will be notified via email or in-app notification.
• The updated policy takes effect 7 days after the changes are made.

Continued use of the platform after the new policy takes effect will be considered your acceptance of the updated terms. If you object to any changes, you may close your account.

If you have any questions or concerns about this policy: support@bj77a.click